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{"id":7156,"date":"2020-10-05T15:47:50","date_gmt":"2020-10-05T15:47:50","guid":{"rendered":"http:\/\/manageprojectsdemo.com\/ccieexpert\/?page_id=7156"},"modified":"2024-07-05T05:12:06","modified_gmt":"2024-07-05T05:12:06","slug":"cisco-contact-center","status":"publish","type":"page","link":"https:\/\/www.technoxi.com\/collaboration\/cisco-contact-center","title":{"rendered":"Cisco Contact Center"},"content":{"rendered":"[vc_row type=”full_width_background” full_screen_row_position=”middle” equal_height=”yes” content_placement=”bottom” column_margin=”default” bg_image=”7825″ bg_position=”center bottom” bg_repeat=”no-repeat” scene_position=”center” text_color=”light” text_align=”left” top_padding=”10%” bottom_padding=”10%” class=”newtitlebar” color_overlay=”#000000″ overlay_strength=”0.5″ shape_divider_position=”bottom” shape_divider_height=”350″ bg_image_animation=”fade-in” parallax_bg=”true” parallax_bg_speed=”fast” shape_type=”mountains”][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1\/2″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” overlay_strength=”0.3″ column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_row_inner column_margin=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” width=”1\/1″ tablet_width_inherit=”default” overlay_strength=”0.3″ column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][split_line_heading animation_type=”line-reveal-by-space” font_style=”h1″ text_content=”Cisco Contact Center” font_size=”40″][\/split_line_heading][vc_column_text css_animation=”slideInUp”]Intelligent Contact Centers from the market leader in Contact Center solutions*.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1\/2″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” overlay_strength=”0.3″ column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][\/vc_column][\/vc_row][vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”default” bg_color=”#ffffff” scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”1″ shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” overlay_strength=”0.3″ column_border_width=”none” column_border_style=”solid” bg_image_animation=”none” enable_animation=”true” animation=”fade-in-from-bottom”][vc_raw_html el_class=”nav”]JTNDdWwlM0UlMEElMDklM0NsaSUzRSUzQ2ElMjBocmVmJTNEJTIyJTJGY29sbGFib3JhdGlvbiUyRmNpc2NvLWNvbnRhY3QtY2VudHJlJTIyJTNFQ2lzY28lMjBDb250YWN0JTIwQ2VudHJlJTIwJTNDJTJGYSUzRSUzQyUyRmxpJTNFJTBBJTA5JTNDbGklM0UlM0NhJTIwaHJlZiUzRCUyMiUyRmNvbGxhYm9yYXRpb24lMkZjb2xsYWJvcmF0aW9uLWVuZHBvaW50cyUyMiUzRUNvbGxhYm9yYXRpb24lMjBFbmRwb2ludHMlM0MlMkZhJTNFJTNDJTJGbGklM0UlMEElM0MlMkZ1bCUzRQ==[\/vc_raw_html][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” bg_color=”#ffffff” scene_position=”center” text_color=”dark” text_align=”left” top_padding=”3%” bottom_padding=”3%” overlay_strength=”1″ shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”3\/4″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” overlay_strength=”0.3″ column_border_width=”none” column_border_style=”solid” bg_image_animation=”none” enable_animation=”true” animation=”fade-in-from-bottom”][vc_column_text css=”.vc_custom_1601911765092{margin-bottom: 10px !important;padding-right: 10% !important;}”]\n

Cisco Contact Center Solutions<\/h3>\n[\/vc_column_text][vc_column_text css=”.vc_custom_1610705111038{padding-right: 0px !important;}”]A contact center solution can very well define a customer\u2019s experience. Things like speed, convenience, consistency, knowledge, and friendliness are things that customers have come to expect from the brands they trust. And while you may have the best-trained employees in order to keep your customers happy, poor technology can completely ruin the experience and prevent customers from truly experiencing the support your business is capable of providing.[\/vc_column_text][nectar_btn size=”large” button_style=”regular” button_color_2=”Accent-Color” icon_family=”none” text=”Contact Us” css_animation=”fadeInUp” url=”https:\/\/www.technoxi.com\/contact-us\/”][\/vc_column][vc_column column_padding=”padding-2-percent” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”5px” width=”1\/4″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” overlay_strength=”0.3″ column_border_width=”none” column_border_color=”#dedede” bg_image_animation=”none”][image_with_animation image_url=”8510″ alignment=”” animation=”Fade In” hover_animation=”none” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” equal_height=”yes” content_placement=”top” column_margin=”default” scene_position=”center” text_color=”dark” text_align=”left” top_padding=”25″ bottom_padding=”0″ class=”tab-padding” overlay_strength=”0.3″ shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column centered_text=”true” column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” overlay_strength=”0.3″ column_border_width=”none” column_border_style=”solid” bg_image_animation=”none” enable_animation=”true” animation=”fade-in-from-bottom”][vc_column_text css=”.vc_custom_1601909311546{margin-bottom: 10px !important;}”]\n

Collaborate Anywhere<\/h3>\n[\/vc_column_text][vc_column_text]\n

Cisco\u2019s Webex has been designed to be a single platform integrating all the collaboration needs to deliver an easy-to-use experience for IT teams as well as the end-users themselves. Therefore, if you\u2019re already a part of the Cisco Webex ecosystem, connecting workspaces, workflow and work styles is extremely simple and will enhance employee and customer experiences for your business.<\/p>\n[\/vc_column_text][vc_row_inner column_margin=”default” bottom_padding=”40″ text_align=”left” class=”forimgsize”][vc_column_inner column_padding=”no-extra-padding” column_padding_position=”all” centered_text=”true” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” width=”1\/4″ tablet_width_inherit=”default” overlay_strength=”0.3″ column_border_width=”none” column_border_style=”solid” bg_image_animation=”none” enable_animation=”true” animation=”fade-in-from-bottom”][nectar_icon icon_family=”fontawesome” icon_style=”soft-bg” icon_color=”Accent-Color” icon_padding=”10px” icon_size=”28″ margin_top=”20″ icon_fontawesome=”fa fa-handshake-o”][vc_column_text css_animation=”none” css=”.vc_custom_1601921225741{margin-bottom: 15px !important;}”]\n

Portfolio from a trusted brand<\/h4>\n

Cisco offers a comprehensive portfolio of products, including contact center, calling, meetings, team collaboration and
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Unified open platform<\/h4>\n

Cisco\u2019s open, flexible cloud architecture allows customization and applications integrations, as well as seamless management and user experiences[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_position=”all” centered_text=”true” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” width=”1\/4″ tablet_width_inherit=”default” overlay_strength=”0.3″ column_border_width=”none” column_border_style=”solid” bg_image_animation=”none” enable_animation=”true” animation=”fade-in-from-bottom” delay=”200″][nectar_icon icon_family=”fontawesome” icon_style=”soft-bg” icon_color=”Accent-Color” icon_padding=”10px” icon_size=”28″ margin_top=”20″ icon_fontawesome=”fa fa-soundcloud”][vc_column_text css_animation=”none” css=”.vc_custom_1601920760347{margin-bottom: 15px !important;}”]\n

Flexible cloud migration<\/h4>\n

Cisco Collaboration Flex Plan offers on-premises, cloud, and mix options with common UX and provisioning that lets you migrate at your own pace[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_position=”all” centered_text=”true” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” width=”1\/4″ tablet_width_inherit=”default” overlay_strength=”0.3″ column_border_width=”none” column_border_style=”solid” bg_image_animation=”none” enable_animation=”true” animation=”fade-in-from-bottom” delay=”300″][nectar_icon icon_family=”fontawesome” icon_style=”soft-bg” icon_color=”Accent-Color” icon_padding=”10px” icon_size=”28″ margin_top=”20″ icon_fontawesome=”fa fa-user”][vc_column_text css_animation=”none” css=”.vc_custom_1601920788148{margin-bottom: 15px !important;}”]\n

Intelligent journeys<\/h4>\n

Cisco Contact Center solutions provide AI-powered cognitive agent and customer experiences, and in-depth view of your customer\u2019s journey[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” equal_height=”yes” content_placement=”top” column_margin=”default” bg_color=”#ebf2fd” scene_position=”center” text_color=”dark” text_align=”left” top_padding=”50″ bottom_padding=”50″ class=”tab-padding” overlay_strength=”0.3″ shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column centered_text=”true” column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” overlay_strength=”0.3″ column_border_width=”none” column_border_style=”solid” bg_image_animation=”none” enable_animation=”true” animation=”fade-in-from-bottom”][vc_column_text css=”.vc_custom_1610719767618{margin-bottom: 10px !important;}”]\n

Don\u2019t let bad customer experience take your clients away!<\/h3>\n

And this is where Cisco\u2019s analytics-driven contact center dynamically improves customer experiences to drive deeper satisfaction. 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