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Ex-Cisco TAC.Now Fixing Your Biggest ITChallenges

We handled CEO escalations. The 3 AM meltdowns. The "fix this or we're done" calls. Now we prevent them.

CEO-Level Escalations

The critical failures other teams couldn't crack.

CCIE-Certified Mastery

Not just certified—battle-tested in Cisco's toughest environments.

Revenue-Critical Solutions

When downtime means millions, we deliver results.

Your infrastructure deserves engineers who've seen it all
— and solved it all.

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THE ENGINEERS CISCO CALLED
WHEN EVERYTHING WAS ON FIRE

We're the Break Glass
In Case of Emergency Team

The Call That Changed Everything

Technoxi emerged from Cisco's most challenging battleground: the Technical Assistance Center. Our founders weren't just any TAC engineers—they were the go-to experts for CEO-escalated cases under both John Chambers and Chuck Robbins. When reputation and revenue were on the line, we were the team Cisco deployed to turn critical failures into success stories.

Not Your Average CCIEs

Not all technical expertise is created equal. Our CCIE-certified engineers earned their reputation solving Cisco's highest-stakes escalations in Cisco TAC—the critical failures that other teams couldn't crack. We bring that proven problem-solving mastery to your infrastructure challenges.

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READY TO SEE WHAT YOUR INFRASTRUCTURE'S BEEN
TRYING TO TELL YOU?

Our Technology Partners
& Ecosystem

Cisco
HP
Microsoft
IBM
VMware
AWS

As a trusted Cisco partner, we collaborate with other VARs and technology partners in the ecosystem to deliver comprehensive, multi-vendor solutions that address your complete infrastructure needs.

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ADVANCED SOLUTIONS FOR
COMPLEX TECHNICAL CHALLENGES

We Do High-End
System Integration & Consulting

Advanced Network Architecture & Troubleshooting

Deep technical expertise in complex network design and resolution of critical infrastructure challenges.

Enterprise-Grade Security Implementation

Comprehensive security solutions designed and deployed by CCIE certified engineers with real-world experience.

Strategic Cisco Technology Integration

Expert-level integration services leveraging our insider knowledge of Cisco technologies and best practices.

AI-Powered Network Analytics & Automation

Intelligent network monitoring, predictive maintenance, and automated troubleshooting using advanced AI algorithms.

Mission-Critical System Optimization

Performance tuning and optimization for enterprise systems where downtime is not an option.

Support Acceleration as a Service

Reduce support case resolution time by 50% on average with our escalation expertise and technical depth.

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WHEN STANDARD SOLUTIONS
FALL SHORT

The Technoxi Advantage
Elite Expertise When It Matters Most

Proven Track Record

Demonstrated success with the most complex technical challenges in enterprise environments.

Deep Architectural Knowledge

Insider expertise from handling Cisco's toughest escalated cases at the highest levels.

Rapid Response Capability

Quick resolution skills honed through high-stakes, mission-critical environments.

Support Acceleration

Cut through typical delays with our streamlined approach to complex problem resolution.

Cisco MINT Partner
MINT
Certified Partner

Mentored Install Network Training Excellence

As a Cisco MINT partner, we provide expert-guided network installations with hands-on mentoring. We collaborate with other IT VARs and Cisco partners to deliver comprehensive solutions—combining our deep technical expertise with their existing relationships and service offerings. Our certified engineers ensure flawless deployments while transferring critical knowledge to all teams involved.

Direct access to Cisco's elite engineering support during critical deployments
Comprehensive knowledge transfer sessions with detailed documentation
Reduced deployment time by up to 40% with expert guidance
Post-deployment optimization and performance tuning
Seamless collaboration with your existing VAR relationships and service providers
White-label services available for partner-led engagements
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EXPEDITE PROBLEM RESOLUTION
WITH TECHNICAL VETERANS

Support Acceleration as a Service
Your Trusted Technical Advisor

50%
Faster Resolution
Average reduction in MTTR
$150M
Potential Loss
Cost of 5-hour Delta outage
1000s
Cases Resolved
Complex issues handled
100%
Client Satisfaction
Game-changing results

The Cost of Downtime

IT stability and uptime are crucial to business success. The cost of IT downtime can range from $5,600 per minute to $9,000 per minute based on industry vertical and company size1. Delta Airlines' five-hour outage resulted in $150 million in losses and 2,000 canceled flights.

Vendor technical support and timely issue resolution are critical to business continuity. Traditional support often lacks the depth and urgency your mission-critical systems demand.

Our Solution

Technoxi Support Acceleration as a Service gives you access to industry veterans who have solved thousands of complex customer issues. We represent you as your trusted advisor, conducting expert reviews of all technical support case aspects.

Expert case review and recommendations
Reduce Resolution by 50% on average
Optimal solution and workaround outcomes

Ready for AI-Powered
Network Excellence?

Join enterprises worldwide who trust ex-Cisco TAC experts to deliver intelligent, secure, and self-healing network infrastructures.

CCIE Certified Engineers
50% Faster Problem Resolution
Cisco MINT Partner
AI-Powered Network Intelligence
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STRAIGHT FROM THE ENGINEERS WHO TRUST US
WITH THEIR CRITICAL INFRASTRUCTURE

When Your Network Actually Works,
People Notice

"They are at least 100% better than previous engineer. The level of technical expertise and problem-solving ability is exactly what we needed for our complex network infrastructure."

Senior Engineer

Major Cellular Service Provider

"Impressed with Tom's performance and not so much with vendor's after hours support. Technoxi's team solved in hours what had been escalated for weeks."

Technology Director

Independent School District, Massachusetts

"Thank you for your time today – sincerely appreciated!! I am beyond impressed with your knowledge and approach and as a result confident you will help us cross the finish line here with this."

Senior Network Engineer

Large Automaker

"The Support Acceleration service reduced our MTTR by 60%. Having someone who actually understands Cisco's internal processes and can navigate escalations properly is a game-changer."

VP of IT Operations

Fortune 500 Healthcare Network

Get Started Today
Transform Your Security Posture

Let's Discuss Your Requirements

Book a consultation with our security experts to assess your current infrastructure and develop a customized protection strategy.

9330 Lyndon B Johnson Fwy Ste 900
Dallas, TX 75243-3443

Start Your Security Assessment

Get a free initial consultation and comprehensive security audit of your current network infrastructure.

✓ Cisco Certified Professionals
✓ 30+ Years Combined Experience